Frequently Asked Questions

Smoothe Construction LLC provides residential and commercial construction, remodeling, renovation, repair and property-maintenance services.

Our services include kitchen remodeling, bathroom remodeling, basement finishing, flooring, painting, drywall, decks, fencing, windows, doors, plumbing, electrical work, property maintenance, roofing repairs, soffit and fascia repairs, and water and fire damage restoration services.

We are based in Conyers, Georgia and serve customers throughout Conyers and surrounding Metro Atlanta communities, including Covington, Lithonia, Snellville, Stockbridge, McDonough, Lilburn and nearby areas.

Contact us if your property is outside these areas and we can determine whether your project is within our service area.

Yes. We work with homeowners, landlords, rental-property owners, property managers, apartment communities, commercial properties and general contractors.

Yes. Smoothe Construction LLC is licensed and insured. Appropriate project requirements, permits and specialty trade requirements are evaluated based on the scope of each project.

Yes. Our approach is simple: from small repairs to major renovations. We handle individual repairs as well as larger remodeling and renovation projects.

Yes. Smoothe Construction LLC offers free estimates for qualifying projects.

You can contact us by phone or submit your project information through our website to get started.

The more information you provide, the better we can understand your project. Helpful information includes your property address, project type, desired work, approximate budget, preferred start date, photos and examples of finishes or designs you like.

An estimate is based on the information and visible conditions available when the project is evaluated. Pricing may change if the customer changes the scope, selects different materials, requests additional work, or if concealed or unexpected conditions are discovered.

When additional work is needed outside the original approved scope, we discuss it with the customer before proceeding whenever reasonably possible.

Yes. We understand that customers may change materials, colors, layouts or other project details.

Changes may affect the project price and schedule. Significant changes should be documented and approved before the additional or revised work begins.

Yes. Let us know your target budget during the planning stage. We can discuss scope, material selections and possible options that may help align the project with your priorities.

Project timelines depend on the size and complexity of the job, material availability, inspections, permits, customer changes, weather and any conditions discovered after work begins.

We provide project-specific scheduling information when the scope of work is established.

Not necessarily. Many projects can be completed while customers remain in their homes.

Larger renovations, projects affecting utilities, or work involving extensive demolition may temporarily affect access to certain areas. We can discuss this before construction begins.

This depends on the project agreement. Smoothe Construction LLC may provide materials as part of the project, or certain customer-selected materials may be purchased separately.

Material responsibility should be confirmed before work begins so everyone understands what is included.

Remodeling can sometimes reveal concealed water damage, damaged framing, electrical concerns, plumbing problems, mold or other conditions that were not visible during the original estimate.

If we discover a condition outside the original scope, we will discuss the issue and any recommended additional work before proceeding whenever reasonably possible.

Job-site cleanup related to our work is part of our normal construction process. The exact level of debris removal and final cleanup depends on the project scope and agreement.

Yes. In addition to homeowners, we work with general contractors, property managers, landlords, apartment communities and commercial clients.

Yes. We can help customers compare styles and finishes for flooring, tile, paint, cabinets, countertops, bathroom fixtures, kitchen fixtures, windows and doors.

Our Online Design Showroom gives customers a convenient way to browse renovation styles and build a project selection list before or during the estimate process.

Customers can compare flooring, Sherwin-Williams paint colors, bathroom selections, kitchen selections, tile, fixtures, windows, doors, cabinets and countertops.

No. Computer and phone screens can display colors differently, and lighting can significantly affect how paint, flooring, tile, cabinets and other finishes appear.

Online selections should be treated as design inspiration. Final colors and materials should be confirmed using appropriate physical samples whenever possible.

Yes. Depending on the project and product availability, customers may select materials and finishes available through major suppliers such as Home Depot, Lowe's, Floor & Decor and Sherwin-Williams.

Product availability, pricing and specifications can change, so final selections are confirmed before ordering.

If a selected material becomes unavailable or is discontinued, we can discuss comparable alternatives before purchasing or installation.

Payment schedules vary by project. Your estimate or contract will identify the required deposit, progress payments and/or final payment applicable to your job.

Customers should rely on the payment terms in their individual written agreement.

Final-payment requirements are stated in the individual project agreement. Depending on the job, the remaining balance may be due at completion or according to another written payment schedule.

Financing options may be available through third-party financing providers for qualifying customers and projects.

Financing approval, loan terms, rates and funding are determined by the applicable financing provider and lender, not by Smoothe Construction LLC.

No. Financing is subject to the financing provider's and lender's qualification requirements. Not all applicants will qualify, and available terms may vary.

Financing may be available for qualifying home improvement projects. Eligibility and available loan amounts depend on the financing program and lender.

Qualifying projects may receive a 12-Month Limited Workmanship Warranty covering qualifying defects resulting from our workmanship, subject to the terms and exclusions of the written warranty issued for the project.

The applicable warranty start date is identified in the written warranty provided for the project and may be based on substantial completion or another specified effective date.

Generally, no. Normal wear and tear, misuse, neglect, lack of maintenance, unauthorized alterations, third-party damage, outside events and other excluded conditions are not workmanship defects.

The written warranty issued for the project determines the actual coverage and exclusions.

Yes. Flooring, fixtures, appliances, windows, doors, faucets and other materials may include separate manufacturer warranties.

Those warranties are provided by the manufacturer and are separate from Smoothe Construction LLC's workmanship warranty.

Contact us promptly and provide your name, property address, project information, description of the issue and photos when possible.

You can also use the Warranty Request form on our Warranty page.

Smoothe Construction LLC can assist with urgent property repair and restoration needs, including certain water, fire, storm, window, door and property-damage situations, subject to availability and the required scope of work.

Yes. We provide water-damage cleanup, repair and restoration services depending on the condition of the property and required scope.

We provide fire-damage cleanup and repair services for qualifying restoration projects. The required work depends on the extent and type of damage.

No. If there is immediate danger involving fire, gas, electrical hazards, flooding, personal safety or another emergency, contact 911, the fire department, your utility provider or the appropriate emergency service first.

No. Emergency service requests are handled based on availability, location, weather, site conditions, safety and the type of service required. Contacting us does not guarantee immediate on-site arrival.